Who We Are
Kelvin Smith Trading Pty Limited (“we”, “us”, “our”) operates a piano performance and piano moving business based in Tasmania, Australia.
We are committed to protecting your personal information in accordance with the Privacy Act 1988.
What Information We Collect
We may collect:
Full name
Phone number
Email address
Event or moving location details
Booking details
IP address
Website usage data
We only collect information that is reasonably necessary to provide our services.
How We Collect Information
We collect information when you:
Submit a booking request form on our website
Contact us by phone or email
Interact with our website
We also collect certain technical information automatically through tracking tools.
Website Tracking & Cookies
Our website uses:
Google (Google Analytics)
Meta Platforms (Meta Pixel)
These tools collect anonymised data about how users interact with the website.
Cookies are small files stored on your browser that help improve website functionality and measure performance.
You can disable cookies in your browser settings.
Why We Collect Your Information
We collect personal information to:
Respond to booking enquiries
Provide piano performance services
Provide piano moving services
Improve our website
Measure advertising performance
Disclosure of Information
We do not sell your personal information.
We may disclose information:
To service providers assisting with website hosting or analytics
If required by law
To subcontractors assisting with piano moving, where necessary
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Access & Correction
You may request access to the personal information we hold about you or request corrections by contacting us directly.
Contact
For privacy-related enquiries, contact:
Kelvin Smith Trading Pty Limited
ABN 24 107 171 399
Tasmania, Australia
kelvin@citynetworks.com.au
© 2026 Kelvin Smith Trading Pty Limited