Terms & Conditions

Terms & Conditions

  1. Overview

  1. Overview

These Terms govern the provision of:

  • Private piano experience services

  • Piano moving services

By engaging our services, you agree to these Terms.


  1. Piano Performance Services

  1. Piano Performance
    Services

2.1 Booking & Fees

Performance fees are:

  • From $1,800 where Kelvin provides his own piano

  • From $900 where the client provides a suitable piano

Final pricing will vary depending on:

  • Event duration

  • Location

  • Access requirements

  • Additional setup requirements

25% payable on booking, the remainder is due on the day of performance unless otherwise agreed in writing.

2.2 Client Responsibilities

The client is responsible for:

  • Providing safe access to the venue

  • Ensuring adequate space and suitable conditions

  • Providing sound equipment if amplification is required

Kelvin is responsible only for the piano moving and piano playing.

We are not responsible for third-party equipment.


  1. Piano Moving Services

  1. Piano Moving

    Services

3.1 Quotes & Fees

Piano moving services are priced from $500.

Final pricing is confirmed following assessment of:

  • Piano type

  • Access conditions

  • Stairs or obstacles

  • Distance between locations

Quotes are based on the information provided by the client.
If site conditions differ materially from what was disclosed, additional fees may apply.


3.2 Client Obligations

The client must:

  • Disclose accurate information about access conditions, and potential hazards

  • Ensure pathways are clear

  • Secure pets and remove hazards where possible

Failure to disclose material information may void liability coverage.


3.3 Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for pre-existing damage to pianos

  • We are not liable for structural weaknesses in floors, stairs, or property

  • We are not liable for indirect or consequential loss

Our total liability is limited to the amount paid for the service.


3.4 Insurance

Kelvin Smith Trading Pty Limited maintains appropriate insurance coverage for piano moving services.

Proof of insurance can be provided upon request.

4. Subcontractors

We may engage subcontractors where necessary.

We remain responsible for services provided under our supervision.

5. Governing Law

These Terms are governed by the laws of Tasmania, Australia.


  1. Subcontractors

  1. Subcontractors

We may engage subcontractors where necessary.

We remain responsible for services provided under our supervision.


  1. Governing Law

  1. Governing Law

These Terms are governed by the laws of Tasmania, Australia.


© 2026 Kelvin Smith Trading Pty Limited